Testimonials

Here is what my past clients have to say.

Charles looked out for our best interests from start to finish. He had a very calming influence as we got anxious/excited a couple of times during the purchasing process. We received good, honest advice while buying, and again on some post-purchase home improvements to consider. The post-purchase visit and follow-up calls have been more than appreciated. Without a doubt we would use Charles again.

Marcia and Nic – Sandy Hill, Ottawa

Our experience buying a home with Charles’s help was great. Moving from another city provided its own challenges, but Charles was very good at being discrete, courteous and thorough. A person buying a home just wants to get moved and in that desire can overlook certain things about the market, physical characteristics of the properties and other issues. Charles did a great job of ensuring we had all the information at hand so we could make a good decision. His knowledge about real estate in general and the market in Ottawa specifically was a great help. When all is said and done, we have a great home that we really enjoy and we know there was great value in having a realtor of Charles’s caliber.

Ryder – Nepean

Hi Charles,

The purchase of our first family home seemed a daunting task when we moved to Ottawa last year. Your services came highly recommended, by Wendy’s brother, and you did not disappoint! I guess you can say you’ve become our family realtor, as in the near future we’ll be placing our mother’s move in your most trustworthy hands.

The whole time we searched for our new home we felt as though you were our protectors from enemies we knew nothing about. You educated us, guided us and spent countless hours touring us around and getting to know our family. You celebrated with us when we found our new home and we knew you were truly happy for us.

When we began looking in the Barrhaven area we were focusing on homes in the more newly developed neighbourhoods. As you got to know us, it became obvious to you, even before we were aware, that we should have been looking in the more mature areas and you gently guided us to see homes you knew would be more to our liking. It was here we found the home in which we plan to raise our family.

It has been nearly a year since we moved into our new home and you still keep in touch and drop by for visits. You even called to tell us Dora the Explorer was coming to town as you knew our 3 year old is a Dora fan! The after-purchase personal touch means a lot.

We can’t thank you enough for all you’ve done for us and we sing your praises to everyone who mentions buying or selling their home.

Sincerely,
Len and Wendy Barrhaven

It was a pleasure working with you to sell my home in Greely. With your experience and direction, I made the minor cosmetic changes you suggested and sold it at a fair price. The transaction was smooth and “painless” and I thank you both for the attention to all the details that made this possible. Moving is a hectic and stressful time and I am so grateful for your efficient and straightforward approach to the selling and closing of the house, it really made a difference.

I look forward to working with you again in the future on our next move!

Cheryl (formerly of Greely)

I would like to say that my experience was very satisfactory in that you exceeded my expectations for customer service. I really appreciated the extra effort you made in conduction research, providing information, and making our purchase of the home feel like it was the right choice for us.

Regards, Richard

Buying your first home is an emotional roll-a-coaster and having the right agent assisting you through the process of buying a home is very important. Throughout the whole process of purchasing a home for my parents – Charles has been very patience, understanding, knowledgeable and comforting. Having Charles as our agent made the whole process move very smoothly and efficiently.Thanks for all your help,

Mr. Mrs. Marina

I would say that four things have stuck out for us with regard to your work
with us, your ability to focus squarely on our criteria and needs, your
commitment to presenting us with as much information as possible on a house
and a neighbourhood, your rapid turn around when responding to requests and
your all around good nature even after six unsuccessful viewings in a single
night. Your familiarity with house construction has helped us to learn what
to look for and we have, as a result, become much better informed buyers.
For new buyers, your careful explanation of the house buying process, the
pitfalls to avoid and hints on what to look for are a superb service. I
would (and have) recommend you to any of our friends, particularly those
entering the market for the first time and who may be wary of making such a
major purchase without an expert by their side. Finally, I would add that
your service has always been above and beyond our expectations. You can
expect return customers from us.

Ashley and Peter

We would like to thank you very much for making our first time home buying
experience a very satisfying and enjoyable one.
Your honesty, professionalism, and efforts are only a few of many ethical
qualities that you posses. Your services were exceptional, and your
respect and understanding to our needs were evident.
We will gladly recommend you and your services to our friends and
families. Thank your again for being our realtor.
Sincerely,

Samia & Richard

“Charles Bouck is a professional, effective, no-nonsense agent who understands the buyer’s needsand provides friendly and efficient service”.

Dan Mrzena